We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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The light is Olary! Sent quickly, the parcel arrived quickly too. Was well-indulged, nowhere a dent.
The product arrived well packed and working perfectly well. There was a delay in arrival because the product was held in customs and was taxed, so the Post Office ended up taking a long time to release. Regardless of this the store provided great service.
Came right!!! But be careful when buying, I ended up choosing the cl60m unintentionally (it does not change the temperature of the light)
Excellent product. Perfect for small productions (recording content for social networks, etc). The carrying bag is excellent and the product has very good finish. Great cost X benefit!
Very satisfied with the product, it was very worth the purchase... store note 1000. Arrived with less than 15 days.
Simply amazing!!!! I liked it a lot, arrived very quickly, I was not taxed.
What this led delivers for his price is absurd. Excellent
Excellent store and product
Very top the product, and it comes very well packed, it took less than a week to arrive
Best equipment I ever bought! Worth every penny! @ Videocomiphone on Instagram
All right with my colbor, arrived very well packed and before the deadline…. Too happy for the acquisition and the product 100% working.
Perfect led, arrived right, I was taxed in real 600 and it took 71 days to deliver due to customs bureaucracy
The little man works very well, using two batteries at maximum charge lasted 50min 50% the charge lasted 1h20. I found a lot of top
Excellent Product arrived quickly if it weren't for the federal revenue it was faster, I paid real 100 of fee but it is worth it next now I will get the RGB cost benefit Great
Arrived broken, but works.
Powery, extra small, robust, easy!!! I think this little light (on the outside) is a revolution to video lights...
Chic Light
Perfect, great construction, powerful and beautiful. It took a long time due to the post office, but arrived well packed.
Top product, everything arrived with all the accessories and still arrived quickly