We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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I received very quickly, much ahead of schedule. I come well packed and protected inside the original CX and without violation of the seals. Thank you very much for shipping!.
I was taxed at only 30 reais !!! KKK Mt lucky I know, super thoughtful and smart store also for declaring a super low value, I must thank you very much✅✨Super attentive seller, I am already using it for various Jobs !!! Mt grateful I am
I have no words to describe how good this lens is, not counting the speed of delivery and service of the store. It was exact 12 days, luckily passed the customs smooth, for those who want to buy and are in doubt, enjoy it while the shipping system as yet not activated, but I make it clear that you are still at risk of paying a fee. Pass the credit, installment, no longer let this opportunity pass.
I was taxed at R$ 29, but it was very worthwhile.
Everything came right, lens with a perfect blur to shoot up close.
Very satisfied, very fast delivery very good lens, I am giving 5 stars for this purchase the only thing that made me sad for the fact that I bought this lens to replace the other one I bought wrong I have already returned and there has not yet been a refund and no news of this I hope let someone or the store take a deal and solve it as soon as possible!
Very good equipment for the price and arrived very fast at my address!
Arrived inside in 17 days in perfect condition, the lens is amazing, I advise the store too much, and I have not been txado.
Everything came right. Only the Post Office took time. Excellent product and recommend
The product arrived sealed and as described in the ad. Seller is to be congratulated.
Incially the lens was showing a weird sound and problems in the auto focus, after a few hours testing it apparently stopped with these strange cases, I will test more and return with the result after a few months
An excellent lens, served perfectly in my Sony zve10, clear lens, hardly the image will be noise even though it is amateur, store send all right, very happy!
Amazing lens, product came very well packed, sealed box. Arrived was delivered in less than 15 days in São Paulo
In love with a lens!!! Beautiful lens opening and look
Very good the lens and still arrived before the deadline, I liked it too much!
Very well built lens, and very clear. Came super fast.
Great lens. Beautiful blur and great cost benefit. Buy before the government taxes purchases directly on the websites. Thank you to the store for offering great product and great service. To the PT members who made the l... thank you for taxing our purchases and leaving the cost of being Brazilian even higher.
All right with. The request. Were 14 days for delivery in Curitiba-PR. Excellent store. Excellent product.
Lens is great, everything came right. I paid 140 of fee
Took longer than all other products I bought together, but arrived, Very well packed, very robust body and very clear lens.