We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Very fast delivery. It hasn't been tried yet, but first impressions are that with the stand open, its legs are much smaller than expected and that would make the stand unstable. Other features have not been tested yet. Thanks to the store!
We love the gimbal, the cost benefit of it is great.
Just got my package, delivery was very fast… I haven’t used it yet . Would come back for more reviews
Arrived very well packed. I have not tried it because it is for a gift, but it looks very good. Recommended 100%
Same as the photograph, try it on my note 20 ultra (without casing) and it works very well. Is very practical and stable. It remains to be used in the long term. As selfie stick and desk gimbal is doing well.
Truly awesome I recommend it
All according to the offered.
Excellent Product I have to try
It is how it appears in the images, it has arrived very quickly, it seems that everything is in order, thank you
I loved it very much, just need to try it❤️
is perfect.
Came super fast 12 days, Working good, thank you.
Really nice and compact, seems sturdy. I never tried it outdoor yet though.
Fast delivery love it,but not yet try.don’t worry i gave 5 stars ❤️
Very fast delivery. The product is well packed. All the declared functions work perfectly.
Must be cool after you learn to use it. For now it's just one of those pointless things that only serve to spend money when we want to buy things that we don't need.
Wow amazing product I like this Gimbal ❤️❤️
Super quickly received. Everything in very good condition. Not yet tried out