We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Late but worth the wait
I have not received this product, wrong address. The store returned the money instead of sending it to the correct address again.
Charger came defective
Taxed in real 467
Celular ball
Put it on the very cob of the old, and not the account, but instead of the account, but instead of the important account, ale for a change is not a suttevo, in appearance it is not an initiative with an act on the Russian language.
The phone is excellent (I took the second one, I took the wp19 a year ago), it works well, it holds the battery perfectly. Satisfied with everything. There were problems with delivery, but solved positively. The store always answered and tried to help.
Item taxed on a 200 dollar basis, and I paid 115 dollars. Real 600 where it rates.
The store sent fast. The federal revenue taxed at more than 100%, I asked for review and from there taxed in 60%, but it took almost 3 months to recalculate. The seller was considerate, extended the deadline, always answered what I asked. Came well packed. Battery lasts very much. But it's an average cell phone, worth the price of it buying here.
The product is in perfect condition I love the product
Really good with no added customs fees of the cazzo...mo LTO better than the official store
Thank you. fast delivery. Super
Sorry, I'm not a daughter of my smartphone, I disappeared in Latvia, it's true to the stores to overpower through the kitchen, so you will be heatless.
Waited for the goods more than 3 months. The order never arrived. Wasted time and money. Turned to the store to find out the situation. The seller was fooling around for 2 weeks. Received no response.
Waited for the goods more than 3 months. The order never arrived. Wasted time and money.
A lot of late delivery, but the phone is good
very fast shipment
It took much longer arrived top store
Never received the order
Good phone I'm satisfied
Nice phone, very solid build
Good value for money. It's very affordable and reliable.
I am satisfied
Perfect, it replaces a wp5 pro that always works very well, the sound is good, it captures the wifi and networks better and the size is perfect for me, especially when we know the battery capacity, the faults of the wp5 are corrected, I am very satisfied.
13 Android, which in itself is unusual for a phone of this class. Everything works in the phone quite normally. Heavy, this is understandable, the 10000 mAh battery cannot weigh like a fluff. The autonomy of work is about 5 days (from charge 100% to 30).