We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Thank you
The order is received packed in 2 layers of sponge package not dented shipping month ordered immediately and case but the other store case came in 2 weeks and the phone was charged 83 percent month
Good store I recommend it
Very good team ..
I just bought it I'm going to check it but until now everything very well very fast excellent design
Logistics to be bad have to improve a lot
The others I bought were good S98 the very good C20 plus this I'm having a bad experience the bad talking records are sizzling and giving some little calls as well as audio and videos without counting that I was taxed $512 reais in the customs process...
I go with him for a couple of weeks. Before that lived for five years with MIUI Xiaomi, Redmi note, almost the entire line. Yes miyuay is cooler, but the Android has cool chips too, for example, I earned gestures on a Nova louncher without any problems. No gallery initially, no scanner, put third-party. But I like the phone, the battery is easy for two or three days, the sound is satisfactory, the screen is full of order, well, maybe there is not enough brightness in the sun, but... Will go. Very fast, does not slow down at all. Satisfied with the phone.
The telephone disappeared at Spanish customs thanks to the Post Office and the customs inspection service itself. The store accepted and proposed the return of the money after the shipment disappeared. At least good behavior by the seller
It is the second team I buy but the shipment was the worst
As always, everything is at the highest level, this is the third phone bought in this phone. Loaded immediately without complaints, while I like everything in the future I will add.
Just a handsome store all quickly arrived wife glad.
Great phone for your money
Wonderful smartphone!!!
Store service shipping everything OK, unfortunately the inspection did not let the device enter the country, it was a pity who knows in the future this download that is happening in Brazil is smooth, because of what I'm seeing lives in love this difficult saw!!!
It is worth its money with no doubt. No any problems or defects detected, everything is working fine.
I loved doogee products that's why I'm asking for then
I am very satisfied with the product, everything is consistent... But the protective film could also be pasted
Item received thanks .....................
The phone is super as I wanted. Sellers are very polite. I mixed up and ordered with 100 instead, they are very similar, made a refusal, they quickly returned the money to me and ordered the one I need. I advise, I will also buy my wife from them V20.
Looks good.Radio inside.Sterio sound.
The package is intact, the phone is turned on, then I check the performance. I write a review from the received device.