We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Wonderful, I have to learn how to use, I will try to read the manual, I did not give a Janja kkkk fee, it took a long time to arrive because it got stuck the parcel in customs, I recommend Thank you store
It arrived in the established Times, a good product, it stabilizes adequately in the tests that have been done so far.
I received it in 15 working days, I thought it took and to make it worse I was still taxed kkkk but until it was worth it, it served well for my iPhone 11 (without case) I still haven't tested very well but I liked it!
For a stabilizer at that value, it is a great cost benefit
The product is good for those who want to start it has its pros and against, I liked it I'm learning to use better.
He arrived and used it and knew it simple, but he needs me to know how to use it more and creative photography
I haven't had time to test in action yet, but the stabilizer is heavy and his material is resistant. And still came a light that I can fit the phone!
Stabilizes well. Met the expectations. The led has lighting power of a mobile phone's flashlight. But it helps in dark environments. Took 20 days to Teresina-Brazil.
Arrived in time and well packaged. It is a good stabiliser for mobile photo and video shooting and good value for money.
The product arrived very well and in a record time of 15 days... Almost a week of your estimated arrival... I will just try it but I think more than fulfilled
I arrived well packed in a hard box. When I turned it on, I didn't put the cell phone on, so it seemed to be failing, like it got stuck. Turn it off I put the cell phone on it and turned it on again and it worked normally. I don't use it very well, so I can't say how professional the product is but in relation to the price it is fine. To the box comes with a pad on the inside to protect
Arrived real quick! As I sent to another address, I have not tested yet. But soon return with more feedbacks
Good product for the price. For those who start, it's a good investment
ואוו crazy easy to use really liked Thank you sell arrived wave fast
Arrived in less then one month ♥️ i like it
I received the product 14 days before the scheduled deadline. The gimbal box is very reinforced and the product arrived properly. Light, light gray color. It's working perfectly. Now I just need to learn to use!
Arrived in 8 days here in Brazil, before the deadline. Product tested, worked very well. Worth buying.