We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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100% original phone, comes in a sealed original box.
Looks very OK, but am still studying it. I will still come back for update.
Shipping takes longer than scheduled to reach the point of asking for refund, luckily if I arrive after the indicated date, the supplier is kind to know that this part of the delivery is not your fault but it is irritating that they give you a date and it is not met with respect to the phone, It was impeccable they fulfill what they promise, I have been using it for 3 days and everything is going very well
Excellent Device, honest store, good purchase
Original, there are no traces of operation, all functions are working properly. Case and film as a gift.
The equipment is original
The smartphone arrived before the specified date. It went well, it was well packed. No Ukrainian or Russian languages, alas, in the settings.
Arrived smoothly, totally reliable, original and new 100%, sealed with the factory seals and all the accessories you mention, I fully agree with my purchase and recommend the store
This is my second purchase, everything arrived in perfect condition, store recommended to the 100 ٪
Very good cell phone, clear photo images, well packed in. Delivery
Exelente is the second team that I buy from the supplier and all very well.
super phone everything is looking good thank you so much ❤️
I arrived in 3 Weeks and thank God I don't pay tax, I asked for cheap free shipping
The store ship very fast. He deserves five star
Very good I recommend to everyone
Excellent cell phone is original and am very happy with the purchase and recommended.
Until now excellent cell phone, it will be necessary to do with the passage of. Time the operation. But original 100%.
As it puts in the ad, is the original. Very happy with the purchase and with the communication with the store. I am delighted