We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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received in time and highly recommended. thank you
Arrived, but it took 38 days to arrive
Very nice arrived early very nice phone
Great product, as description, store and products great, the problem is the Brazilian customs, a shame. Outside the fee that was charged, 241 reais.
Received, not tested yet, I will give it a comment after the test,
Lousy and not global version.
My product was taxed 621,00 more expensive than the product
I did not receive the purchase and it is being a trastoro to receive the refund
Came all right, original excellent store note 10
1111
item not received because it was stolen overseas during transit
Very bad experience, the product never arrived, I asked for the refund of the money and they did not throw it out either, despite the fact that the days indicated to me have passed, the store does not respond either
I didn't receive the parcel
Very good top
Very good about the delivery, arrived a week before the delivery date, I am not present to be able to see the device more trust the owner I made the purchase
Ótimo Custo benefício
no recebi el movil
Very Perfect
The cell phone arrived well in ballad I liked I was taxed in the federal recipe but worth it apena goatei
My brother locks more than Galaxy Pocket, even when opening the Settings locks everything, even being 2GB, I believe it was not to lock when opening the Settings
Product not delivered
The store and the store is to be congratulated, now after he arrived in Brazil, the thing rolled up almost a month to make the delivery and still claimed not to find the address and I had to pick it up! Our country is dirty. Recommend the seller and the store.
Very good I loved
It is a good product, I bought it for my aunt, it took too long to arrive, and I was still taxed in real 160
+++