We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Arrived earlier than expected, the store brand that in 10 days is shipped. But you sent it to me in 3 and the time it arrived long before the date, the phone is a beauty Thank you I would buy again
It is my 5th team that I buy and everyone has come out great
I love it, I arrive very fast to Peru, everything perfect 10 out of 10 points, no customs payment.
The vendor is a thousand note, I was taxed in real 125 to Pernambuco, I requested that it be declared 48 dollars, the mobile phone spent more than 15 days at Customs and the total time was 29 days until arriving at my home, perfect mobile phone very complete, sealed and everything original, my congratulations store!!!!!
Having given the dovgo-No. Ale of wealth shvidko. Mitnitsa missed, did not shout. The buv of packing in two boxes is one with cardboard with seals, a friend of the original box with a seal of tea. Nultz phone) updated to A13, and then it was also self-imposed, Bo buv in English. Movi. Having turned the day three, the battery was sung by Dow. ESIM without problems (life). For short, I didn't see it, for example, I will give it a little vidguk.
Very good care 100% recommended. The package arrived in about 2 weeks here to chili I had no problems with customs. The phone is very good looks all original and the best the processor. I arrived with its original charger. Has no detail everything works in excellent condition
I liked it a lot, the order took 12 days and the cell phone looks brand new.
Has all the functions described. The color makes it look elegant (gray). Comes very complete. At first the box with one of the open stamps caught my attention. However everything came well. The store was quite accessible and gave all the information he required.
Very good, can buy without fear
Excellent mobile phone and very well packed
Excellent choice, the mobile phone is very beautiful and with amazing performance. The package came very well packed and the induction charger together, the handset box was packed in bubble wrap inside another box to have no danger of damaging. The total dispatch process took 35 working days due to the Brazilian Customs taking more than 26 calendar days to carry out the 980,00 tax. Even the store declaring a value of U $46,00 and with a description of a used S6 phone. Even so it still compensated the cell phone is very good and at that value it is difficult to find one in the same characteristic.
Excellent cell phone, as new, only customs are a hassle, I was highly valued the product
Very good equipment, I arrive in 16 days to Mexico
I received the product after a long time stopped in the federal revenue, apparently new product. I will evaluate and return soon with more information.
Cell phone was stuck in Brazil customs for more than a month, but after payment R$ 132,65 was released and arrived with all the accessories and sealed box.
The product came as in the description. The store is congratulated thank you for the product I loved. shouuuu
All conform, the problem is the customs. R$ 314,00 fee, but it was worth it. Monster device!!!
I arrived early and the team is new, excellent store