We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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The phone was much weaker before him. 4 RAM 4 core 64 constant. Feeling that I bought a phone even weaker. At least definitely not better. The Chinese are shudding old shit to the new building. One Plus did not ask for 40 thousand. Once again I was convinced that there is nothing business in China and at the same time good. Sunk those times.
Excellent phone, like it very much, nimble, with moderate use, it keeps a week's charge, the light indication of notifications and battery charge is very convenient for me, the second small display also brings convenience to the phone. The phone is well-made, the look is very beautiful. Very satisfied with the phone. Delivery is fast, packed in a thick carton. The store is very grateful.
All good shopping glad 81% charge arrived
Delivery before the stated date. excellent product. recommend
Quickly delivered. great!!!! nice gift!!!!
Excellent without problems so far everything very well very good phone I am glad I bought it
The store sends the goods not from 22 GB (12 + 10) memory, but from 20 GB (12 + 8). Misleading buyers. No sociability.
There is nothing to write. The smartphone is really normal. in some ways it will surpass the Apple!
Thank you
Excellent and thank you
Good male phone! Sent quickly! Came to Gelendzhik 17 days! Seller recommend!
Ok!
Ok!
works like a charm
it's a good phone for the money
Everything okay! Arrived quickly (3 weeks, maybe 4) works well, beautiful but heavy (naturally). Well assembled.
I liked it a lot, very executive and resistant, thank you.
very cool phone. be sure you know how big it is though. it's quite a large brick. awesome sound. very good resolution. very large.
Great heavy duty rugged phone for under $200 with large battery. It does all the things I need. I've been upgrading to a new Doogee every 2 year. I got this phone to replace my Doogee v10.
Loooove it. Perfect