We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Excellent store , shipping was a bit longer than expected but worth it after all
Very nice phone.
Wow, great phone thanks.
Very nice phone, impeccable photos. I recommend.
Good price with 5G NFC feature
this phone is exactly what I was expecting... big ups to redmi
The package took a long time to pass customs and I thought I had got rid of the tax payment but emails from Mexico were in charge of making this collection ($828 pesos of tax $46 directly to emails from mexico) The product is beautiful and quite fast and so far I have not had any problems or details with applications or connection to wireless networks. I recommend it more than at 100% Ah, I forgot to comment that the cell phone was completely discharged, battery 0% and this seemed very strange (just that)
Beautiful, store sent fast, more customs in my country, it took time to release, good seller.
Excellent apparatus, very satisfied.
amazing
The product itself is only customs which is the star where we have seen import tax 60%
very good
Everything is fine, the squad is spoiled. Whiglyadak Biliy Juje cool, strict Grani, kazyad yabka. Having mowed 2 heaves, given for 2 chi 3 days, taking 22 heaves-delivery to Ternopil region. Asking them to put them on the phone lower than 100 dollars, having sold them, having put 80 bucks, I did not pay at the customs and did not open them. Having soberly opened the market itself, we will put up a globalka, ale Vin, I will worry about it. The slap on the screen is glued to the same Bula, in the sets there is a Silikon case that charging 64W. Everything is fine! I recommend, in the minds of the viiny mozekonomichi, 20 days old.
Perfect.
it's took 22 days to guelma from the day of purchasing !
מצויין recommend
Top cell phone I liked it too much, but it took a lot to get to my house, it took 3 months, I placed the order on July 15, it arrived on the 20th of September spent 2 months at customs, more out of it came right, the color is beautiful, you can buy without fear, more prepare to wait a lot KKK
Many thanks for the store
The phone is too top
fast shipping
Thank you very much and good luck wit هوh your work
merci
Very good experience with the store, I recommend
Product arrived well packed, tested and working perfectly. The fee was 621 due to new inspection, even product declared low value.
Great product arrived in perfect condition