We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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I never arrive
It's your hand. It's warm to the touch, but not a drink. I was deceit. It's not working properly.
It works properly, as long as you feed it with a charger of at least 2 Amperes. we will see how long it lasts.
Very fast delivery. Im
I received the goods. It comes in 88C in advertising, but when I turn it on, it's only 85C.
Does not heat 75 grados.com or. A lot 50
It's nice to warm up.
Does not heat anything and does not keep the heat effectively
I don't like it doesn't work doesn't heat anything
Looks beautiful. Has 3 positions to warm up 55, 65 and 75 degrees
All good, thank you very much!
I received the order very quickly in 18 days. Everything as described corresponds. The seller thanks for the product, fast shipping and delivery.
Not to warm up, but to help you cool down a little bit of a hot drink (?)
Shvidko came In the old life of the class Jakiste Super
Pratsyu
Arrived in good condition, if it heats up when it connects, it has three levels 55, 65 and 75 degrees... Easy to use... I recommend
it works
Heated, feel that the device is hot. Unfortunately, this does not translate into the temperature of the Cup... It does not heat hard enough to keep the drink temperature... I do not recommend
Good, but does not keep great warm
Very beautiful and the beautiful green color, need to try
Does its function
Works fine
The design is as described, very nice, but does not heat the degrees it indicates. The plate is heated but not enough to keep the tea or coffee warm.
Just heat the Cup, the coffee cools the same.
I recommend it, it didn't keep the heat the first time and I thought it was over. The second time it was already Ok. I don't have a flat cup and I cover it so the heat doesn't escape. The coffee is hot.