We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Item as described. The store sent the goods quickly. Let's see how it will be in everyday life. I recommend the seller.
As a littya bazhay bazhati shabby. In the robot at the same time, the hour to show the doviri on the first gaze uninspired)
The Bulo was packed, the cardboard box was vidchinen at the bags, and the paddle itself was shone at delivery. Mabout, because of the trohi, a handle from the lower side was lifted. Gag: as a product of the vidpovid TSI.
Is quite small, but reasonable. With a little butter the pancakes do not stickAnd they are perfect. Was what I wanted to 10/10. The order was 29/11 and the 16/12 arrived, it was relatively fast
Arrived a little late but well packed and in perfect condition. I liked it, I recommend it.
It's smaller than I expected, but according to description. New testimonials after the first use.
I made it as a gift, the pan was good, and I got it on my side) I came to shvidko the material was kind to sound all good
Not used yet, but it looks good. I'm hoping for beautifully ruddied pancakes and fried eggs
Ordered the 11/11 received the 07/12. It is a small size I put the pen as a reference. The base looks resistant, the handle, if you spar it a little, you can take the paint out. I haven't tried it yet.
Gift won during black Friday, I only paid 9 cents for delivery,. Very easy to mount, works very well with the ceramic hampers.
Conforms to the description a few days after the delivery date but OK
It is more simply not vibrating, ale viglyad Mae is cool). I can't find a vikoristovuvati on all types of plates! It is not large, it is light in the world, it is not clear. All yakisne). Recommend
Ship in less than 10 days to. It looks resistant material. Wooden handle that is screwed to pan. I loved it and I hope it works. For the price is fine. I recommend store and store.
The pan is sensational identical to the pictures. It's so beautiful to bake on it.
I liked it very much, the size and very good Super recommended