We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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received as adverised
Доставка швидка ,за півтора тижні до відділення Укрпошти) на вигляд міцні )тримає палички добре ,але не круглі як на фото )вони замалі ,а от квадратні в самий раз )
Пришло в конверте, всё целое. Достаточно тугие штуки. С палочками пока не проверял, потом дополню.
Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Reste à essayer. merci.
просто красота, очень быстрая доставка.
I received the product in 45 days. Fits the description. I am very pleased. I recommend.
Plastik jest bardzo sztywny i źle współpracuje z pałeczkami. Wejścia na pałeczki nie są dobierze dopasowane do standardowej pałeczki. Nie polecam
Arrived thanks very practical, for those of us who find it difficult to eat with sticks, Chinese food, hahaha
Arrived in time and in perfect condition!
Товар повна брак,на самі тонші палочки не підходять,дуже вузенькі,прошу повернути кошти.
Accurate
It is exactly the same as the image in the publication. It also arrived very quickly to Chile.
Came in as described. Haven’t tried them yet. I will update once I have used them.
Came in as described. Haven’t tried them yet. I will update once I have used them.
llego tarde pero cumple con lo descrito
I am late but it complies with what has been described
si sirven me gustaron
Se ve igual a la foto
Looks the same as the photo
bom produto.
Good product.
Excited to try this cause I still find it hard to hold chop sticks.
Tal como se describe. Si funcionan bien
As described. If they work well