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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|*Estimated Shipping Time
|10-30 Business days
|10-30 Business days
|Australia, New Zealand
|10-30 Business days
|Central & South America
|15-30 Business days
|10-20 Business days
|15-45 Business days
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent product meets what promises, excellent store I recommend it
Great product, a tip for whoever gets the defective product and decide to send it back, remove the battery, I lost 200 for it and decided to keep the defective camera even. Until I contacted the GoPro who saw that it was a defect of the camera itself and sent me a brand new one. Despite this, I recommend this store is this product.
The camera does not join the two images well on one side looks brighter than on the other
Everything works well!!! The parcel arrived quickly, the box was slightly crumpled!!! How to complete the review!!!
Very top the camera, attentive and helpful store, arrived fast tested and approve the product.
On very clear days it is very easy to notice the color difference in filming from one lens to the other. That bothered a little bit.
All clear, working camera, the only selfie stick is short for 360
Excellent camera, looks new... I tried it a little and it looks good, the super attentive store answers your questions and gives you the time to explain, I recommend buying it
Apparently it's new, no scratches, it's working, for now!!
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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