We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Arrived fast works well, but only can you get image and video through the pc.
Perfect camera, nice product exactly same as described.
Arrived in advance time, the product works perfect, good product
You are to be congratulated, I really liked the product.
The order came quickly. but there was no english manual! only Chinese didn't work for me.
I love this product. The camera blends in with the body and is not noticeable.
Good store
product as described !! looks very useful. didn't try it yet but looking forward to !!
Arrived fast Thanks
Very well packing and received in less time
Arrived in a month, of which 10 days were checked at customs. I will charge, test and, if possible, make an additional report.
Speedly - Thanks a lot, from Brussels...
Product is good but it turns off on its own
The camera arrived garfully packed-an originalna cardboard box with a bodyroom of the Bula was marked in the box with a decayed piece of cardboard, that's all that is in the red!!! With the camera in the kit, the cord for charging, ale without a block! Instruktsiya about the nudvannya, so long as you don't think about it, just shukati in YouTube, or by the "Tiku" method;) while all the hassles, I will sell my uncle for the goods!
Product arrived safely. thank you very much.
I received it in good time and at first I had not been able to operate it but the agent explained it to me on how to push the power button and stop at 3 seconds and I was able to go.The agent very patient and understanding.I also received his/her gift adapter and I was very happy.He even assisted me to buy the two 256 GB memory cards and came with this camera recorder
Works well as described, fast shipping, good packaging
Item very well received and it works great, little advice for battery start Press 2 seconds on the power button by pushing it up.
great productSeller very helpful.Thank you!