We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Let it go more than a month to be able to respond and it is in perfect condition, I have to charge it 2 times a day, but it is okay
great phone amd is working good. looks brand new
Arrived earlier than expected, communication with the store fast and effective, product in perfect condition.
it comes in 18 day and 4 day in tax customs, far from it's expected delivery on 23 Oct, so it's kind of fast to Indonesia. it's worth the money, would recommend the store, the mobile temperature is kinda it's only downside but overall really satisfied good job. I'm sorry seller I don't have the photos to attach bc I'm using the phones rn but here the box
The phone is just a bomb! Seemingly simple ordinary little smart, but in a day you understand why it costs more than some smarts with a 120 Duke screen. Takes pictures very well, especially in night mode and opposite light interference. The store thanks for the promptness, everything is cool! Glass as a gift is not very good, but I did not plan it, it makes sense to take AMOLEDs and clothes and cover it with glass and films. I definitely recommend the model of smart and seller, did not let you down, thank you!
Took 9 Days for the phone to arrive in mint brand new condition .
Top cell phone, I was taxed on real 300
All as described. Additional silicone bumper and film on the screen
Got the product within a week shipped to Thailand. Product was well packed and looks brand new. Very satisfied with purchase.
As for his cell phone, he's very good. Came sealed and it's working perfectly. The store took a little time to ship, but it is considerate and took all my questions. As far as shipping is concerned, the big problem was due to the Brazilian customs. I was stopped for a month at the post office and was taxed in real 125.
Looks like a brand new phone. Packed in Pimple and cardboard. The box was hit by something, washed. But the pimps are inside behind the eyes, so you hardly need to worry about maturity. Globe. Gift case and glass. Charged at almost 100%. I haven't tried it with a SIM card yet. Looks like absolutely new cell phone. Packed in carton box and bubble film. Box was a little damaged but nothing to worry about the inside duebto a lot of bubble film. Seals are not cut. Glass and case as a gift is appreciated. I didn't try with Russian SIM yet.
Everything about the phone is fire . Really exceeded my expectations and the store is very honest. The seller sent the better US version and added free case and screen guard along with a fast charger for the phone. The phone itself looks as good as new and came packaged like most phones sold by other sellers as new.
Came unopened, in a box sealed in film. If you have a condition: Unlocked, warranty until August 18 2024. The fingerprint works fine, but it takes a little longer and tighter to apply than on the ultrasonic reader. Delivery the day before the due date, not immediately, about a week the store does not ship. Very satisfied with the purchase and price, seller positive feedback.
It took a while to arrive due to the customs process, I was taxed in real 290. But everything arrived perfect. Very attentive store... I recommend
Good team. Arrived early.