We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The S22 Ultra came in a very well protected bubble pack with seal tamper proof. The phone looks like a brand new phone. Thanks to the store for an excellent delivery. Keep it up
outstanding thanks
Very quickly delivered the product I live in Saltillo mexico and in 15 days it arrived
Great apparatus. Delivered sealed!!
Good product, all intact and also with a case and screen protector.
The article arrived within 2 weeks, wait to make the review in case there is any detail. But no. I get to Mx super fast and as the store declared do not pay extra magician at customs.
Can buy without fear. Original 100% product, new and sealed, comes with all the original protective stickers and charging cable, I received it on August 7 and I have done several tests, everything works perfectly well and the device is beautiful. The store too much!!!
Perfect Phone, worth it even with the does the L, I recommend and will buy probably.
Excellent Device, I asked for the 512gb, and it's outrageous! Excellent!, so far everything is fine, it arrived sealed, the original box, the cable I doubt it is the original but if it gives the hit, it arrived in 15 days in Colima, Mexico
The cell phone is spectacular, the problem is the battery discharges very quickly, it does not last 10 hours, so everything is fine
Product arrive before expected delivery date and it was intact. Kudos to the store!
The phone works perfect until now. It is compatible with 5G network of telcel in Mexico. The store is attentive and very fast shipping the product. I have already bought two phones with this seller and had no problem. Pay $350 from customs but it's fine with me. What if I asked for gray color and only the back cover comes in gray. The rest of the equipment is black color
The S22 Ultra is what I expected, the orange color is different from the photos. It's not ugly, but I imagined more lived.
The store is good and shipped fast
Product arrived sealed and without marks of use. 45 days stopped at customs and paid real 135 of fee. Other than that I recommend the store
I bought in March and received it in June, due to Brazilian customs. I bought from two stores here from the site previously and both were rejected from customs. The store knew how to declare the product right (he declared it as a very cheap Xiaomi), so I was taxed on real 120. Regarding the cell phone, I'm used to Xiaomi and me from 10x0 in this... A very positive point is the camera and negative point is the battery (Samsung standard of not last at all)
I loved the transaction and all until I had to pay double for shipping because of location. was a little bit depressed but the product shipped really fast on DHL. the guys are legit and helpful. Great team.