We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Fast shipping and good phone
It's relatively fast with screen protector gift
Got if for my middle school son, away from smartphone but has smart phone features good enough to communicate but not luxury for him to use at desire
Do not buy! I have never received the product, obviously they don’t chose a reliable local delivery company. And nobody cares if their customer actually get product as long as they are paid. I feel this is a scam and I am very upset.
The store send me a video of packaging my product, which was impressive and very fast delivery. Seller also respond quickly in every query.
really reminds us of the past
The phone came in 10 days and completely discharged, it is not known how many months it lay in this form. The battery leaks out for about 5% in 15 minutes and the battery degradation on the face. Even a simple man in the street understands that you cannot leave the phone completely discharged for a long time. Although the package was opened and the Russian-language firmware was installed, the store did not take care of charging the phone. I do not recommend buying goods from this seller because of his extreme incompetence. Be careful!
As expected.
Phone works well but it got a screen defect. See pictures. It’s useable but it’s disappointing and annoying.
The phone is very good, Google services work, an interesting form factor, Russian keys and language are present.
Fast shipping, excellent phone and service. I recommend!
I bought it for digital detox while using the Gall S10 +. It's very satisfying. It's more than I thought, and it's all to be. The store is also very kind and silicone case, sense good with reinforced glass. I picked and picked a Palm phone, jelly 2, Nokia and so on, and I bought this one, and I'm really satisfied. I recommend it.
Compact and comfortable
The delivery is fast. Packed well. Factory package-transparent case, protective glass, wire and charging box, key clip for SIM card. A factory tag with tracks, numbers, etc. is glued on the phone, The phone needs to be charged immediately. Preinstalled Russian language, Google, Wattsap, Teak-Tok and other applications. Everything works, the sound is good, but you need to adapt and adjust the device. Of course it is different from BlackBerry. But not in a bad way. Haven't found the recorder yet. There are certain dances with a tambourine in wallpaper-the size of your photo does not fit the main screen. You need to understand the settings... In general, the feelings are positive. So far, the phone cases are only silicone one-way and a book, but I would like a two-way case, as is in BlackBerry, that would protect the phone from all sides and you could pull it out in one movement. ....
Good product. But the their online customer support is best .
To use the physical keyboard to write, you must install an app that the store gives me, and when doing so the other disappears. I would have preferred to be able to have the virtual one but this is not the case, it only remains to wish them to improve the app... The phone works well, it is like having a normal one only changes the size of the screen, which is also very good, the touch very simpleI recommend it
Good product, good price. Repeat order
super
I got it a few days ago, set it up, and everything seems to work. Very happy with the first impression I guess time will tell if it holds up. So far so good.
Love it!
As described, very fast shipment.
It's cool, the letter engraving looks good
Arrived well but it took me 30 days to arrive with the sf express parcel
The best mobile phone with keyboard. Thank you
it's a good product. I swear ,store good man and replied my all messages I am used this phone last one week it's always satisfied me.this phone remember me my old memories and this phone like a old Nokia and blackberry phones I am always suggested this seller