We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The phone is good, worth the money.
I love very good I recommend it
Everything works. Large and bright screen. Satisfied
The phone showed itself well in work, but there are no declared IP68, drowned, leaked through the SIM card plug, immersion no more than 80 cm in the water, most likely caught a hydro blow, it was not possible to repair this device
The waiting time is too much, and the products do not arrive
The device is a bomb.
It seems that it had been touched before, even a label moved, I hope it is not repaired
Satisfied with the purchase. After the order was delivered in less than two weeks, well packed, whole package. The device met the stated requirements. Was pleased with the previous model S55. I hope the new phone will meet the expectations of performance and reliability.
The goods arrived a week earlier. The box is a little mint, but for such a phone I think it's not a problem. Loaded quickly, it doesn't seem to luck. Colors are slightly dim than on Conors or Samsung. The camera is so-so too, except for the night shoot, it's cool. In the water and for flying against concrete has not yet been checked. In general I am satisfied with the phone, especially for that kind of money.
Arrived perfect... taxed in 60%... but by the machine made up for...
With some customs problems, but everything was fine, there was always good communication with the store, I still don't use it, then put it to work I will Upload about this!!
It was slow to arrive, the purchase was made on April 28, it should have arrived on June 17 and it arrived until June 23, it is desperate because the wait is literally somewhat long and that they do not meet the date is more so.
Fast delivery 12 days Chelyabinsk region, packaging in integrity phone works. Seller respect
The store put as a price 50 dollars and customs redacted customs price 7500 Mexican pesos and charged me 1435 pesos more for importation. Unfortunately but still it is worth it because the phone is great. I am very happy. Worth It
after 2 months, and custom imports it's ok
Thank you for your attention .. Thank you for the attention paid by the store ..
Unfortunately my country did not allow the entry of the product, without giving me satisfaction
I arrived just when the delivery commitment was, but the box was crushed and damaged, the cell phone was not damaged, only the charger! And the protective mica of the display was wrong!
arrived well before the scheduled date. Yet to give it to my son as it was meant to be a present. will write a fuller review after He has used it.
I did not receive the item, it was returned by mail, waiting for refund
Corresponds to the declared. Works. I liked the model itself. From the interesting-arrived 20 days faster.
Request for the barred by the Post Office in Brazil.
I enjoyed it very much I am using it for three days and so far it is very good and I did like the camp very well done