We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Very suitable device for outdoor work.
Great phone for the money, thermal camera is good. I wish it had wireless charging, but at least the battery lasts for many days.
The phone is beyond expectations.
A week later, the bumper cracked and broke, contacted the store, sent the photos and after a while he sent me a new bumper, thank you very much seller! I wrote on the phone myself earlier
At the moment I was unable to configure the connection between phone card and Internet data transmission. While WI-FI is O.K
A small such a nob... you can see in the photo. dimencity does not 7000... the screen refresh rate is not 120Hz... like that! But even in spite of everything, the phone is good!!! Very good screen, even at 60Hz!
Surprisingly fast, just a detail, .... I have had several brands of ruggerized phones (AGM and Blackview) and with all of them trips to the beach, only with this time I take a long time to remove the water from the speakers, hence in more all prefect!!
not far shipping but as described, week packed and came quickly once it finally shipped. it's not great to buy an item that costs this much and then have to wait weeks for it to be posted
Delivery for two weeks, but 10 days the parcel was not tracked at all, just the track number was assigned and that's it, the machine itself is excellent, it was updated first thing at once, it was worried about the battery, people wrote that it does not correspond to 6000, that's what I want to say do not believe all programs, they all lie, I ran the USB Tester, from 30 per cent to 100 4685mAh, and if you count the 30 per cent left, there is actually 6000mAh, maybe even more, so I recommend
A thermal imaging camera great for one on your phone. The camera takes good photos, plus professional mode. Fast charging helps to use. Speed of action really good. AMOLED screen in a resistant phone Great case! But the screen has one minus. With the night light on, it is tiring, much too bright and not very clear. On a great day, for that. I recommend it despite a few misunderstandings.
Everything works as it is declared heavy but I think it is compensated by its strength and volume act
Ok, contrary to the many bad reviews on YT: No, Doogee V20pro smartphone is for this price (348Fr. incl. inch), simply great. I was actually just looking for a 5G phone with Amoled. The design of the V20pro is simply awesome! A thank you with a lovely greeting to the whole designer process line;)) !!
It would be a good phone even if it didn't have the InfiRay sensor, with the sensor it is an excellent phone. No software bloat and Android feels nice and fast. The price is competitive with other phones with similar specification, but with the V20 Pro you get the InfiRay sensor essentially for free. It feels a more polished product when compared to the S98 Pro.
Arrived earlier than expected. Everything perfect
Satisfied with the team, he arrived in a timely manner in Mexico. Excellent service, continue with that good customer service.
הפאלפון נדיע within 7 day I very satisfied
Ta weno, is all that promises, fluid and fits in the pocket
Great model. Who loves little ones not for them. It is thoroughly protected. Even drowned, works. Well night vision works (through a thermal imager). Satisfied with everything. The store sent out immediately, received 18 days earlier. 5 *
I like the phone, it is a little heavy, but not critical, according to the description, the battery is powerful!
When I use the InfiRay, there are some lines on the screen.
best sheller.. I've ever seen.....
First impression, this is mega size and weight after neat thin Meizu. You have to get used to it, it is huge, but also the same huge display. That in terms of characteristics, everything is fine, the screen is juicy, there is a lot of memory. Can charge other gadgets. I don't see glitches yet.
good feel ( I have large hands), fast reaction ,easy to use, holds battery rather well even when in hight use
Came quickly, collected and shipped for almost a week. Asked to pack well, thanks to the store-he packed perfectly, the box came as if from an ass) thanks to the post of Russia most likely. I took a good phone at the start, so it was not expensive 21. The headdress works well. Very nimble, advertising in the firmware does not seem to be observed as in Xiaomi. The camera is normal, because it is not customary after Xiaomi that the frames are large, but this is apparently a payment for armor-piercing. No wireless charging, please immediately note... If the seller makes a good promo code I will take one more.
Doogee has a great thing, this smartphone successfully combines a large screen and a fairly loud sound, and the most important thing is security-to carry it with you on a fishing trip or to the forest it is, he is not afraid of mud water.