We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Very good moucepad, big and perfect, and very beautiful, besides having arrived fast.
Really great, slides easily and is very pretty. Love it. For comparison, it fits a normal sized keyboard and a mouse with room to spare. Arrived in 10 days to Europe
Excellent mouspad, cost-effective delivery and fast. This is a more speed mouspad which helps a lot in the flicks during the games, good and comfortable material besides a beautiful art. Excellent purchase
I liked it, very beautiful and the mouse slides well, below the mouse pad has a rubberized texture which gives grip with the table, very good for the price!
Very beautiful and good, he n slips on the table I very highly recommend
A good and favorable construction for its price and with a very interesting designer, well sewn and well finished for its price was very worthwhile and has a good Mt slip.
Sorry I took a smaller size, it faltered when choosing the size
Beautiful mouse pad arrived very fast, good finish and great price.
Very good mouse pad, very precise, very vibrant colors, highly valued my setup, "I saw other people commenting that comes with a bad smell, and it really comes, but with time comes out, delivery was very fast, about 13 days, I recommend everyone, really very good.
Very good, better than my old one, this one is smooth, AIM is getting more now, apart from that combined MT with my setup
Arrived 3 days before the deadline established in the interior of the Ceará. I bought 3, 2 red and 1 Gray. They came apart, but arrived in good condition.
I liked it, it looked good in my setup, but I recommend taking it from 0.3mm
Offers a lot for the price, very beautiful, well sewn and has a great slip.
Well packed, great stitching, good material, precise measurements, mouse slides without any resistance, for the price is worth it.
Arrived in a simple plastic, but without any malfunction. Good product.
The truth seemed to me a good mouse pad and also gives a pretty pretty aesthetic and you can tell the difference when compared to a small one. I asked for two by mistake but it is worth it
Has a great pay slip I think it 15,00 real it and beautiful the Mause slides super well