We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The side is a little rough, so my skin is getting tired from working on the computer for a long time.
Very well in use
It's before use, but I need a large size, so it smells like rubber.
It is a third-order purchase. I recommend thick, mouse recognition is good, and it is longer than other products.
Surprised me positively. Gets to be heavy. I recommend it.
What I was looking for, very comfortable and wide
It's nice to fit, and it's convenient to use the mouse even when you're working on a laptop, and the touch is also good ~ ^ ^
I'm going to give you a gift because I'm too much to buy it.
It's still before use, but the material looks more solid than I thought. I think I should use it without the smell.
It's just fine ~ The entire bottom is made of rubber, which doesn't slip under the right weight, and I bought it cheaply.
At this price, you can put up with everything! It's good to use.
Spectacular, very good texture, thick and cool non-slip part, a full-fledged deal
It's kind of tallow and the back side is anti-slip. The mouse feels a little bit taken. Still satisfied for the price
Delivery 3 days late. The product is the same as the photo and description, and it is useful to expect only the price. When the big one is placed on the floor, it is not pushed well and good.
I didn't expect it because it was cheap, but it's so nice. Now I don't have to buy a mouse pad in Korea. No, No.
It's all black, so it's neat. Best for the price, I recommend