We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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I thought it had been damaged since when it was turned off, the solution is to connect the dongle to the PC and once recognized, turn on the mouse
Excellent product, very good mouse, it does not make noise the clicks of the buttons, it arrives two batteries AAA, I like it very much, well packed, I arrive in 10 days in Chiapas Mexico
Is the second I buy ..... that says a lot
Arrived in 11 days to MX very fast according to description, I still do not test it does not bring the usb or charging cable
It's been meticulously packed and it's not broken.
Delivery well. Not include batteries, when you get them upgrade. Arrived in 10 days
Nice, you have to try it
It all works, it just has a little stain that doesn't go away
Looks just like the picture. It is wireless you need to place batteries on it to work, but it works fine for now, we’ll see how much time it lasts!
Good texture and grip and good performance. I believe it is a product purchased several times.
Very fast delivery. All according to the description and order. I highly recommend this store.
looks very good haven't tried it yet
5-day delivery in 6 days. Safely shipped by box packaging. Many times mountain mouse performance to believe. To give a gift to a friend 3. Recommended as a good cost-money mouse.
Super comfy , relaxing they are I recommend it for right hand people only