We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Nice product. The only downside is that I cannot change region in app to Europe, so I have to keep it in "China mode" and therefor cannot integrate with Google Fit.
I received the order from Argentina. Everything in perfect condition. I recommend this store. I recommend the product.
I had problems with the delivery company that marked that it had been delivered without having done so, after the complaint it arrived the next day in perfect condition
Arrived extremely fast. I asked for September 9, it arrived here for me in Brazil on September 21st. One important thing is that as is the Chinese version, you will have to change the language of your cell phone to English. GPS and the climate also do not work as you must mark that your region is China
The store recommend it unless the French version is not English or Chinese if no perfect the product is original
I loved it, excellent fast shipping price, I didn't pay taxes .. The battery lasts 6 or 7 days
Perfect, I already had 4 and 6 and this is original, you can trust. Chinese version still has some bugs, but I hope they solve it when it comes out global! (comparison 8 and 5)
Excellent. Unfortunately the update to the global version is not yet available. But it works perfectly if set up.
Original and excellent I received today after 9-10 days of demand, the only drawback is that so far it supports the Arabic language and we can not benefit from all its advantages because you are the day I hope it will be an update that will let us benefit from its advantages in Saudi Arabia.
Problem with shipping company in Brazil, the Post Office delivered. my order to someone else after a lot of confusion find my parcel and delivered me
Everything is great. I'm waiting for the Russian language. Otherwise everything is OK!
The product is in excellent condition, it comes with everything ordered and it took 40 days to arrive.
I recommend! 100% originates! To activate the bracelet, you need to connect it to the power using the charging cable. Once turned on, select "English" if you have the global version of the watch. Then download the "My Fitness" app on your mobile device. It is crucial to choose the Chinese region in the app to achieve a successful pairing with the MI BAND 8 bracelet. If you skip this step, the pairing option with the MI BAND 8 will not be available, only for previous versions of the bracelet. In addition, to ensure that the language of the bracelet is in English, change the language of your phone to English before continuing. To match the bracelet with the watch: Open the "My Fitness" app, select "Device" and then "+", followed by "Scanner". Scan the QR code displayed on the watch and voila! The MI BAND 8 bracelet will be paired successfully and ready to wear. It took 63 days to reach Argentina. I paid an email fee of 1450 pesos ( U $ S 2).
Highly recommend, it came as advertised, arrived within the specified time, and very well packed and the most important is original!!
Great Band as usual, don't need to upgrade from 7, but came from a 4 so really good investment. The only thing is the CN version, so to pair you need to change the settings on your phone ti CN, some watch faces have CN character's. Once they release the Global version and I update it all be better use.
I loved the smart Bada, top and original product, it took slightly, arrived at my parents in 40 days, I managed to connect the band after many attempts, you can trust, great store.❤
Watch arrived in perfect condition, the box without any perfect. It took around 25 days... Everything's OK. I just didn't like it because it doesn't stay in the English language as much as it does all the more methods doesn't stay. If you change the phone's language is back there, in the app it synchronizes back to Chinese language again. Gets boring for that... I'm using it with Bluetooth off because if you leave yourself on when you return to the Brazilian Portuguese language of my cell phone. Stays in Chinese language
Arrived perfect! well packed, I made the purchase on July 18 and arrived on August 8, store send the product in 1 day, but with the delay in Brazil it took longer, unfortunately it has not yet received the language in Portuguese, super reliable, I recommend!
Delivery was very early. got in 14 days in Pakistan. The product is original but you have to select the region as chinese to make it work.
Watch is original, it is the Chinese version, so to pair with Mi fitness and cel app, the device system has to be in English, other than that, it is worth the purchase .. Received super fast in SP, bought 14/07 and arrived 02/08 .. like this store .. Came well packed, no crumpled in the box, extra bracelet in the color I ordered and 2 skins as advertised .. Note 10.
Pretty good, I upgraded from v4. it is region locked to China, causing many of the backgrounds to have Chinese characters baked into them. Data transfers from Zepp is broken... that's more the app though. I would recommend waiting for the global edition.
Convenient bracelet, I took to replace Mi Band 6. from the minuses: for the bracelet to be in English, you need the application to be in English (so on iPhone). But you can set the language of the application in the settings, so it does not affect the interface of the phone. Most of the watch displays contain hieroglyphs, found the most detailed one without hieroglyphs, I use it
Perfect product so far all impeccable, congratulations to the stores, order arrived very fast in Brazil
Recommend the store. Super fast. But unfortunately here in Brazil it is difficult. Besides delay in customs, I have been taxed. Does the L
I can say that as a user of the mi band 4 and the mi band 6, which 8 is very superior and very good, it also has multiple functions.