We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Great phone, took as a gift
It took a long time to arrive and in Mexico pay tax 1,806
Good product, I advise the store!
Fast shipping thanks to the store
Excellent store, everything as it should be should improve communication
best Phone ever 420doller
very fast delivery . all good.
The cell phone is wonderful, without defects.
Fast delivery, working phone, very good packaging and delivery. Very reliable, communicative store. I am very pleased!
Perfect negotiation, a pity is the waiting time in my country, five days to cross the ocean and be in Brazil... fifty-five days for my mail to deliver me.
A very good store, the shipment was really fast, and an amazing phone. ty!
I am Brazilian and I live in the south of Santa Catarina, I paid a fee and even so it was worth it. Excellent Device, I'm glad. Arrived quickly in Brazil but the post office here took more than a month to deliver me
The cell phone arrived in excellent condition, well packed and protected. Shipment was very fast, even arrived a month earlier than agreed
Everything excellent in the equipment arrived without any problem the only bad thing is the shipping to chili which takes a long time at least in my case it took 2 months to arrive. And customs are more or less 100 lucas more than charge.
Top of the line, everything arrived right and well packed, perfect, Grade 10!
It took just over 1 month to arrive and I was taxed on real 177, which made the value of the cell phone very worthwhile.
Arrived well packed. The MSM delay is only at the Post Office in Brazil, just over a month. I was taxed at R$ 500
Perfect, arrived fast, I was taxed at 130R $ but it was worth it, so far everything perfect, runs anything at most.
super fast shipping I really appreciate the service it's really perfect
The product is very good, the service was fantastic, declared a good value, the sad thing was that the federal revenue taxed me in real 800 and I ended up paying the same amount that I would pay buying here in Brazil, other than that, everything was sensational.
Delivery before the deadline. Product arrived in the sealed box in good condition.
I am very pleased with the acquisition of this product.
Item as described in working condition.
Great smartphone!
The phone is coming tsiliy. Firmware Update all to MIUI 14, 13 Android. All-pratsyue chudos. I recommend the phone, selling such.