We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Boobs of buildings shvidkistyu delivery. Having won 4 jovtny, and missing the same on the 13th. Duge Shvidko! Tsykavy set, everything is crushed, the main problems do not Vive. New batteries in the remote control. For Mme LUMIX G7, bringing in the bulk of the kupuvati kiltse the overhand 46-58. Comely, thinking the model PT-16, and Tse pt-15. It is not spelled out in the name. And so there is nothing to be like the ulanzi product. My daughter. I know about YouTube for the channel: altermore. For Cogo I koupuvav.
Very good works perfectly went all right with everything
Very good product, meets and works everything well, arrived in 8 days Mexico city, happy with the purchase
Excellent cost and benefit, the box came a little crumpled, but without damage to the product, I have not yet come to use with my customers, but in the tests I did it will help a lot, the only defect is that it has no way to fold to take up less space in the backpack
As announced. I was taxed. I haven't tested it yet.
Totally accurate. Box arrived slightly bumped but it didn't affect the product and it was perfectly packed.
Great product. But, be aware of the type of lens you will use, ultra wide lenses do not usually work
It's good, it's working great. Only can not find the app and connect the remote control. Please tell me
For the price the product represents it, however the rings that come for the different lenses are insufficient, do not have for 40.5 lenses, 55, 58, 62, of diameter thing that do not mention in the product description. I had to buy separate adapter rings. On the other hand, the recommended APP for remote control use is very limited.
super fast shipping! excellent product! feel like a professional vlogger
Very high material which i love. The delivery came faster than what I expected. Well packed and the fact that the controller came with batteries already is awesome and I can’t wait to use it.
It is convenient, there are all connections, it came to Latvia very quickly, less than a week. The only thing is not enough to carry a case or bag.
Gapyo yaxwi narsekan
Top. The app you need to download in app store one in Portuguese. There is a way to connect with control. The product eh exelent.
Came 10 days early from the estimated deadline. It was beautifully boxed. Thank you very much