We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The product is fantastic and runs very well, only it took me 49 days and I was already beginning to get nervous.
I didn't get the goods delivered. The store has my money and he does not return it. I don't know what to do to get my money back. Because he gives me instructions that I have followed that I cannot turn back now like pressing the Confirm delivered button while I have not received my goods. Please help me
Phone top rope it in English
The package did not arrive
With this is my third purchase that I make from this store and as always my experience is very good, I arrive in 14 days without paying the customs cost, 1000% recommended as always, the store very attentive and effective when answering my requirements. Nungun problem sending to chile
Very well working all well and very friendly store
Excellent phone, I love it!!! Working properly and nicely wrapped.
Looks good, the original Stylus, battery to the 98% brings the plastics from the sides yet. Original screen. It has aesthetics again, it is the first time I buy in this store, I hope everything goes well.
Everything very well with the cell phone, the only bad thing is that I do not arrive in the chosen color, it will arrive in purple, if they are going to buy the same, it is better to pay for the shipping and it will arrive earlier, as you wait more than one month at customs for free shipping and pay the corresponding taxes the same
It meets all my expectations, apparently I arrive intact and all the stamps stuck, a cover and a mica that does not adapt to the curved screen came for free.
Excellent cell phone Many thanks to the store 100% recommendedA wonderful phone thanks to the seller.
I have 1 month with the phone and I am super well, I arrive very fast and in excellent condition. Highly recommended I will even purchase the s22 with this same store.
Came in a box with sealed factory seals. All working. Russian language in the menu is far from everywhere, but this does not affect the general work of the phone. If you become steamed, you can Russify almost completely through a computer and a special topic. So far there are no complaints about the work. As a gift lay a film and a silicone case. If some jambs come out, I will add the review.