We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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I love the phone, its absolutely beautiful and fast but the battery life span is 8h which is bad but wired charging speed till full is 2h, wireless charging till full is 8h, in the image i had wireless power sharing turned on
it took three weeks for me to get the package, I have been using it for a week now and the device is great. Good camera, good battery, no scratches, no network and heating issues, i have gotten 4 updates (OTA), it's a good device.
I liked the device too much, it is exactly like in the ad. Packing without any breakdown, well sealed. Picked up the Phanton red color and personally it is much more beautiful than in the photo. Just one detail, for those who want cell phone with SD card entry, I feel informed but this one doesn't have, just chip input. Rest he perfect and the store very attentive. Highly recommend!
Excellent equipment, I arrived very well protected and quite fast, in two weeks I already had it in my hands, super beautiful, functional and no details, I will update in a few weeks but in the meantime everything perfect, I loved it.
The phone is new and original, its box was sealed. Very satisfied. It took me about 1 month to come
At the moment everything ok I did several tests, he is fluid, he runs heavy games, I did the homologation process I am waiting
It is like new not a single scratch arrived in excellent condition and in my case I did not pay customs. I 've been trying it for 1 week and I'm more than satisfied with the speed of your processor, cameras, and everything else... No negative points, it is perfect thank you very much... I'll buy again.
It took months to arrive by customs, I paid 600 fee Reies
Second time I order from these stores and everything is fineVery satisfied with my buying seems new very cool no matter how much I look I can't find any details. Work at 100%
I'm just so happy with the phone. everything works perfectly and delivery was fast. I'll give additional review after a few months but so far it's a perfect buy. I love you store and wish I could give you a Tip.
Very good cell phone, I doubt only if in fact his back is plastic on cell phones purchased nationally as this is. The store took about 1 week to ship the product, the recipe took almost 1 month to search and send me my tax. Paid the tax, it took 5 days to arrive from Curitiba to Salvador, and it took another 7 days to come home from the airport, my final destination. That is, about 2 months to arrive. This is rare, but it happens. Another note: The seller declares the 100 dollars, so levee aware that may come a real 300 fee like mine. The cell phone is excellent, nothing to complain about, I just don't know if it gets induction charging, since the rear is not glass.
Everything arrived in 45 days due to the Brazilian Post Office. but everything arrived right, I was taxed in real 290 but it was very worthwhile. The store sent everything right.
Very good device, it came well packed but it took almost 2 months to be delivered because of the post office, and I took a fee of R$ 320,00 I thought it was worth it. Device comes as if it were new
It is the original Samsung Galaxy but for the customs payment I want to buy in my own country
We thank the store for the speed of delivery and product as in the description recommended