We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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It is the second cell phone I buy with the store, I recommend it, everything came right, with Case and film, it took 25 days to arrive in Floripa, 83,00 fee, it was super worth
The item meets the expectations, arrived before the estimated time, the store was always pending any questions or requests, highly recommended
Until Krasnodar 18 days, the track is tracked, packing for a penny. Fat package and in addition a simple silicone case, glass-thanks to the store separate. The phone is packed like new-a seal on the box, films are pasted on both sides, no jambs on the body.
sealed
The phone came in well packaged and I am very pleased with my purchase. Again, I will highly recommend this store to anyone who is looking for a phone.
Very good product came as described, now with this government in Brazil it impossible to matter, but in the others the product came well packaged and intact, the device looks new so whole it is.
This is the third device I bought with this store, top too much, you can buy without fear, seller notes thousand.
Everything in perfect condition. Very well packaged. Thank you very much for the service. I recommend it to the 100%.
It takes only 10 days to arrive, the phone is impeccable without scratches the performance is very good, the battery life is decent, thank you very much to the store.
Great item for 13 K. Walked for about a month. Package in perfect condition. 3000 mAh battery. Weight 145 grams may be due to the fact that instead of a glass cover they put a plastic one. In antuta 580 to. Seller and recommended product.
Perfect device, new, without even a brand, but unfortunately I was taxed on real 380,00, but it made up for it since his new value in Brazil costs more than 2 thousand reais
Great phone. Everything works fine. Would buy from you again
Amazing, pity that I was taxed at a super high value of 60% of the value applied! But it was worth it!
The product arrived in perfect condition, it has no details. At the moment the team is working perfectly, I am very satisfied. I will do evidence and update the review afterwards. The package took less than 10 days to arrive in the country, and 5 days to reach my home. Excellent product packaging, very impeccable. Greetings from Peru.