We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Order arrived fast, good presentation in your box. Thank you store
Wonderful product. My daughter loved. Various functions... Even more for those who do a gym. I'm gonna buy my son one. Arrived very fast.
very satisfied with my order make sure you download fitpro app I didn't know it needed the app to connect with my phone aside from that very nice product
Well received, well packed, many thanks, very reasonable delivery time 17 days. Satisfied.
Broke in the first fall. And very beautiful, and better than expected. To put the photo on the screen and has some basic functions. The battery lasts 2 to 3 days, little use.
It is well packaged and is as beautiful as the picture and fast delivery thanks to express
absolutely love this watch just need to figure out how it works
Thanks store, received need to try it, but it looks great.
Arrived fast I was taxed by my country unfortunately but arrived
I loved it, it is super beautiful and it was well packed, the delivery did not take so long
Fast Delivery (2-3 days before the scheduled date). Pr against paint leaves quickly if you need to tighten the bracelet♀️. The battery will last 2-3 days I think. He noted that it's safe but I forgot that I had it on my wrist, I put my hand in my daughter's bath to pick up a toy and I believe the step counter no longer works. I hope it's just a bug because I only have it for 1 week…
Everything works great. The app is a bit difficult to connect but not impossible.
I loved my order, watch arrived in perfect condition everything working perfectly, it only took a long time to arrive but loved a lot to buy again❤️
Good I haven't used yet, I'm charging. But the delivery was long before the deadline. It's beautiful as in the ad
The product arrived as described. And beautiful, but I am not finding its use practical.
Super well packed. The clock is beautiful arrived in good condition
Arrived in good condition, I loved it,☺️Delighted with the services, I am in my 3 order and everything has arrived well.
Excellent works well and is just like the picture, I recommend it.
The product is super for 3 tiings. Sell this product is a double shvidko. Watch Duge class.
Has arrived super fast. Is super cool. Works perfectly. I am very happy, for this price it is amazing.
An hour like a description but the opposite of an experience and looks good and beautiful I recommend it
its nothing special but for money ok. thers not allot background and app is crap no % on battery consumption and battery is like 2 day last.
Arrived well packed my woman loved it already came loaded and with the 2 bracelets I ordered Super recommend we will do more tests after sending another feedback.
Masha Allah it's comes in perfect condition and it's beautiful smart watch but take long time
Everything is OK, ale Duzhe pogano scho shakinaash divisiti video Abo shochos and true vimikati Bluetooth Bo the sound is through the clock (