We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
The performance is very good. The light is a little weak for the hush, but it is very good for the background color adjustment.
Very good COB light. Easy to use. Nice for photographers, for accesories details. Fast shipping. 2 weeks from China to Romania.
Just received the parcel with one small part broken. As the broken part is not in the box, assume is not vendor or delivery fault.
It's good, it works, it's small, it's bright, it's magnetized by the back, it doesn't charge the powerful 33W charger, it's normal from the old phone, it's okay. The delivery is very long
Excellent product and very attentive store. Arrived super fast.
All received and even Super gift!!!! Seller Thank youHuge.
Breakage
I really liked the product. I will use it for product photography. More details at @ kenaifilmes. The supplier sent very fast. Arrived in 14 days. I recommend it.
Price, size, can not order more. I'm happy
It is not powerful but it serves to make small product lighting.
great set, second lamp, just wish it had a case like it's white light brother.
Everything as described by the store, good material, focus with accessories in box, soon tests.
Very good
Great product, design and package, fast delivery. Tested upon arrival, functioning well, all additional equipment fits perfect. I recommend this product.
Satisfaction with fast delivery
Exactly like description and pictures, nothing to add there. However arrived to The Netherlands just 5 days after ordering! New record, great!
Not very powerful but handy and easy to use and carry! love this little one. thank you!
Cool portable RGB lamp. Suitable for various tasks when shooting. Small, lightweight and comfortable. Size is 4 cm. Included: Diffuser lamp, 3 nozzles, cable, Mount and instruction. The lamp has many settings: color, brightness, 11 flashing modes. Convenient display with control, there is a battery level. 800 mAh battery. The lamp can be mounted on a tripod or metal surface, there is a magnet. Packaging: Brand box. The goods arrived without damage. I'm satisfied with the order. Recommend!
First off, the compact design is perfect for on-the-go shooting. The size is ideal for my camera bag and doesn't take up too much space. The construction is sturdy and feels durable, ensuring that it will last me for many shoots.