We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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5*
Equipment delivered ahead of schedule
I expected to have the product purchased but the service sending the product has not yet taken care of the shipment
The product did not arrive, but it will be refunded, thanks to the very kind store, too bad I could not taste that wonder
I really liked the shape and feel of it in my hand. However, it would be helpful if the weight was a little lighter. In addition...Insert SIM cards from two companies → open the settings operation page → leave the sound adjustment etc. open → If you leave it open, there is a bug where it does not accept incoming calls several times [When inserting a SIM card from one company] There seems to be no problem》I would like to see an improvement》I have given up on DSDV and am settling for a single.
The team arrived on the last day but arrived the only detail is that it came with some pixels burned in the center of the screen is not very visible to the naked eye but with the dark screen they can be seen perhaps by that the low price but does not imply in the operation of the iquipo
The screen cracked from a meter height. From shaking itself opens the screen does not even need a fingerprint. Camera 103 MGP is terrible color reproduction is bad. With a closed screen in the pants pocket, the phone itself can gain different functions. Do not recommend. Using six months
Works well, reliably. Translation into Spanish is not always good, and it has annoying usability details, but nothing important.
The whole family uses this brand of phones, has established itself as an excellent smartphone!
The cell phone did not reach me but that is not doogee's fault, it is the fault of the Chilean customs, doogee was very kind and quick to help me, I feel satisfied
Excellent product, is my third Doogee, my second purchase in this store, very happy with this purchase.
The product conforms to the description
Amazing Phone! Such as in the description! For a fabulous price! Although with customs boned that was the only bad thing!
Resistant apena Vale
A wonderful device, I myself have been using this for half a year, now I took my wife because her screens are constantly broken)). Now about the device itself: Hurray now you can control the camera under water (underwater camera mode) very much like it, night camera is just a cannon, strong body (dropped many times) the blow is held by the sores on the metal part of the case, but the camera lenses are not touched (they are flooded into the case) the screen response is good! 15000 toy is just fireNow he wants such a daughter. I will wait for the price reduction and confidently order more!
Arrived in good condition, checked and approved in Peru,
Resists water, strong, heavy, good camera, acceptable audio, HD display, super fast, great memory and good reception. Eye: no headphone Jack. The watch that comes as a gift is rather simple, but it works well. They sent it to me with a European charger despite being indicated twice by message. I bought a wireless charger separately, in fact two, and with both charges well as long as you do not have open applications, it heats up a lot with this method so I recommend it for hot weather. Without any problem for my previous applications, the Google play backup I will collect them all without a dent, a very important detail: I do not accept my previous TF card, will have to buy a new memory and format it from scratch. I generally recommend it as a hard working and entertainment phone. 4.5 of 5 in my opinion.
The truth is that the night vision camera works correctly, I fit, the box reached the state of Mexico well, it was complete. It took 30 days to arrive.
The screen has no lived colors looks a little opaque, it heats up charging!
Good good everything excellent
Looks good you have to try it
The cell phone is as the description, heavy but it is worth every gram, very robust, it looks safe.
The package arrived earlier than expected, the phone for the cost at the moment discreet but, the battery charger cable does not work, the shell was not in the package, the function raises to reactivate 8 out of 10 does not go
Big and heavy, perfect for defense, satisfied, like, satisfied.
Thank you.