We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Very good equipment
The phone is super I a pre-check or a daughter of a deputy of a store, the phone did not come for a penny and turned into one of them came to Odessa 21 days of selling a lot by writing on a box 50 ₴and I recommend a phone without tax
the product is so good and fast in shipping.
like, thank you from Mozambique.
Good product, is as the description, now to test its operation. Is delayed in entering the country, but so far it is worth it.
camera very bad and demo version also charger not fast charging 7mah see the picture
Not yet the Czech
The phone spent 2 months in customs and never arrived after that, I got the money back but I lost almost 4 months waiting for the phone.
Thank you
Top smartphone, looks cool and lies in hand. There is wireless charging-it's just super. Thanks to the store for the fast delivery.
The store is super, very quickly sent, in 10 days reached from China to Ural to Russia! Perhaps the thickness is not exactly indicated or I did not estimate so correctly (slightly thinner from battery to 12000 Ma), but who took such will understand because of the filling of such cool (everything is also the power of a rocket in skillful hands) and habitually already. I constantly get under the actions, super well done!
Thank you, great phone.
A very wonderful device and a mighty company