We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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A smart smartphone. Not the first time I buy this manufacturer. I recommend it.
It seems like everything works. I didn't take it for myself.
Order was placed in 12/07/2023, but I received the product only now in 09/2023. I was first taxed at R$ 605,81. I asked for a review of the taxes, claiming that an amount was being charged above the 60% of what I paid. I sent the commercial invoice, and the proof of payment to prove the amount I had paid and after some time made the adjustment of the fee to R$ 360,56, exactly 60% over the amount I had paid + freight. I paid the fee and received the product after a few days. This whole process took a long time, but I think in the end it was still worth it even paying the fee. The phone is beautiful, very fast, with Android 13, a little bigger than I imagined, but I think I will get used to it. Unfortunately I do not recommend buying if you are from Brazil because of the new import measures that are being taken at the moment. I was lucky to be able to decrease my rate and not be fined, but I know it is not always so.
Very good cell phone
It is insurmountable, I waited a long time but it arrived, I fully recommend the store, it is super fast, it is what I was looking for
Ótimo produced
I bought it as a gift. Still testing who uses it. According to her, the phone turns back on immediately after switching it off, everything else works fine.
Very beautiful and very high cost benefit, all great in relation to Operation, cameras and other functions.
Until the moment the phone is working well and fast we will see in the course of time
All good and pretty fast! The pleasant surprise by the store is the silicone case gift!
I was told the phone is awesome. She absolutely loves it
I was taxed, within the expected amount. Strange that didn't come sealed. But it is working, I hope it will not be defective later, because it was purchased through my person, but it is not mine, nor resale. Came the cell phone, case, glass film, chip key, charger and cable and the guide. Everything normal.
There was a delay of 29 days of the delivery forecast
The product is very good problems encountered was from time to time the WiFi asks for the same close signal and the second is the very low speaker but overall it compensates the very beautiful product and very good the battery even playing and watching video it lasts a day of charge
Very good for the price, great cost benefit.
Works very well. very smooth. but do not know if it is fast charging because the 5v2a charger is only confused.
The phone went to Ukraine for almost a month everything works for its own money. The norms of the NFC are not sad, although when I chose it was written what is, so the store's product and the store recommend
If not for the terrible sound, the phone would be super.
Phone make good! Dovgo trimer charger
For such a penny cuts!!!
Recommend
it's certainly a cool phone.im use to oukitel mobile phones as have ,K10 and k7.,I was looking to upgrade,so the natural choice was to me oukitel C33.And a very good choice,that was so thank you for speedy delivery,and very good service, much appreciated
Ordered 27.05. received 15.06. The track was tracked charging 80% packaging a whole color as I wanted according to the characteristics it was necessary to look in action.
Nice phone, included silicone case and protective glass, the screen is juicy and bright, no pixels visible, sound good, 8 GB. RAM and 256 GB. Built-in memory, triple SIM card slot-with the ability to use 2 SIM at once. And a memory card, works on a bare Android-a nimble normal phone for adequate money! The store is very sociable, everything is the highest! Recommend store and seller!
Thank you very much.