We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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I already received everything well packed. Just need to try it and give it cane. To see all its functions
ok
The order arrived in a timely manner, it is a very beautiful watch with great features very well built and with an unbeatable value for money, I recommend it very much.
Excellent Colmi products, I recommend them. I will order more products
The product arrived in perfect condition is very good watch the screen is great I recommend
19 days later I arrived. Everything is good so far and after a week I will write another comment...
Ótimo Custo benefício
Great product and working perfectly! Arrived fast super recommend!
Product as described. Arrived very fast.
It is a very good watch, the screen and colors are very good, the functions work correctly, you can call and answer from the watch, as for the music it only serves to stop and start the music but not to listen from it as you can with the p71 an excellent recommended article.
top
Gostei ....
I bought it as gift so I don’t know
I arrive fast
Beautiful, very good, came right, meet what you need
Excellent watch thank you to store delivery in DDP
Very good watch, do not lock, the battery lasts about 4 days with my use
Very good product
It's a very good watch for its price, haven't used it much but first impression are positive.
No complaints: sent promptly, delivered safe, meets the description
Everything arrived in order, watch is very good and light I am more than a week using, battery lasted extremely this without notification option enabled, I liked the screen, sensitivity, however application has very few configuration functions could have more overall great cost benefit
Good smartwatch, beautiful, robust, great screen, wheels the functions OK, I am satisfied with the product thank you.
Everything OK and fast was delivery recommend store
Great smartwatch, recommend beautiful screen excellent finish and materials, super recommend
waouu