We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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I am very satisfied. If you want a gamer mouse, don't hesitate.
Wired mouse as described. Works perfectly. To see over time. Thank you. Thank you.
Satisfied. I thought that with the weight if it takes off, but no..
Very good for the price, I thought better what I was using, arrived without any defect.
Very good size, about 1 meter lake cable, comfortable and cute in sight
It feels good, I thought that for the price it would feel something disposable but on the contrary, I have tried it and it has no fault in reaction, I feel that the dpi work well, rgb changes automatic and looks aesthetic, arrived earlier than estimated
Good product for the price, the material a little lighter than I was waiting but it is a good product worth it.
It brings button to regulate the sensitivity although it is always very fast and brings 2 shortcuts/buttons of extra function, at first it did not click but it was safe only enbone it and it works perfect
Looks good, I still don't try it. Just brings a little hit on the left side. From there on out 9/10
Very good lights has several side buttons all a mouse gamer
Everything has arrived well, and well packaged .. The store is highly recommended and has arrived very quickly before the scheduled days!! I have tried it and I am satisfied good nice and cheapIt has two buttons to go back and forward I liked it muchisisisimooo and I thought it was small but it is masomenos big for my hand enough xd
The product was delivered according to the described by the store.
Simply amazingI loved everything very much, I thought it would take time to arrive, but it arrived long before the deadline note 10 everything well packed♥️
A little too light but he fulfills what he promises, he came in two weeks to Pue. Mx
The mouse is scored. The RGB changes resolution. Everything as stated.
I liked it, I thought it would be more fragile, but no. Obviously for the price contains simple materials, simple plastic, but it has a good accuracy and agility (not use for games). Install the application "reDRagon snake M711", you will be able to configure some functions, including DPI. I recommend the mouse, a great cost X benefit.
Very good the product exceeded my expectations, came before the deadline.