We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Yes, it works very well. The bad I was taxed and took a long time to receive.
Excellent product, fast installation, working perfectly. Arrived in 10 days in the river of January
Totally satisfied with my acquisition, so much so that I will now change all the switches in the house...
Delivered in less than 15 days in mg. Top Product to turn your home into technology of things, turning on and on lights via internet and not counting the totally technological design.
Comes complete, need to place and try to make it work
Very good, easy to install and easy to link with Alexa. Excellent product.
Top of all my orders will arrive right thanks to the store who was super fast in sending my orders and obgdo our Brazilian post for providing a fast delivery, I paid 40 reais in customs more cleared
I arrived fast, so it looks like it is in perfect condition but I have not installed it yet. Up date after doing it
Great touch switch, easy to install, good workmanship and easy to connect with the app. I recommend it. OBS: It took time to arrive due to customs enforcement where from a total of just over R$ 81,00 I was marked in R$ 50,50.
Not tested even more the product looks good very beautiful
If I knew I had bought more, but I was taxed on the purchase of 56,00 the rate came to 38 reais the delivery of the one-month post
You can buy if you sell product I indicate it arrived even ahead of schedule
All material arrived very well packed, without any breakdown, very fast!
Worked and as described. Easy installation. Smart Life app. I bought 3 already. Worth It
Arrived on time, the description is the same as what I received
It has a good finish, and can be installed with neutral wire or with capacitor. I haven't installed it yet.