We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Igual que en las fotos. No ha tardado nada en llegar.
pay attention!!! There is a deception here!!! They write a return for free, but there is no one to return. It is impossible to contact them, answers a doll who does not understand anything!! In the end you lose the money, and are left with a broken or spoiled product or the wrong size.
доставка 20 дней в Израиль до пункта выдачи.
Items as the description but I still have a shapeless one.
Very good
Exactly as the description, arrived fast, very pretty
good value, well packed and very useful!
Absolutely perfect! They arrived fast and safe and they stack perfectly to cool three tiers of baking at once. With legs folded, they don’t take up much room in storage at all. It’s saved so much bench space in my kitchen!
fast delivery, came in good condition, happy with it. recommend store
Very happy. Thanks
As described.
I just received it. Looks like good workmanship. I'm sure it will be very useful, because I often bake and I have a small kitchen :) Thank you for the Lightning delivery
быстрая доставка
Fast Delivery
Absolutely love these, the fact that they stay stacked high enough to leave an airflow to cool things.
I love
fragile, not very resistant
As described, the size is just right for the oven, I will order everything from this store, I recommend
There was no information anywhere whether it could be used in the oven. The test was passed, I baked pizza and chicken in the oven, everything was fine, nothing stuck, it was not burned. In the dishwasher it is good to clean, I can't see any traces of Rust
все как в описании,размер как раз для духовки,буду заказывать все у этого продавца ,рекомендую
I never received the product, terrible, I do not recommend the store aside they put their black Friday offers and they do not respect the orders simply do not arrive. It's a money fraud.
Very practical
Good material and arrived in excellent condition, the bad that does not bring box
They chunked the delivery terminal, the ale did not beat the goods. The penny turned!
Good size and well packed