We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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I'm not staying :(
Very bad in my opinion. I bought a size larger based on the comments, but they are still too small. And threads stick out everywhere. I didn't want to bother with the return, so I immediately went to the trash
this is NOT a size XL! It barely fits and it looks it's made for a kid size rather than adult. Very upset. Fabric doesn't even look like the picture, I was imagining it would be a sweater kind of material, but the tshirt is lycra-like and the trousers are un-stretchable and the fabric feels plasticky. Very disapponted :(
Very small even XL I bought only gave on my daughter of des years
Small size the XL is equivalent to a weak M. tacitly
M size fits well.
I love my outfit.I can't wait to wear them
I have my doubt that it is not supposed that there are two pieces to me only came the pans :(Very good fabric only I was waiting for the set
awesome
amazing design unfortunately it does not fit me.
It is very nice, but I got another size that was not :(, I asked for it XL and M arrived
Pants cargo garnoi, ALE small, rosmir XL pidyde on M-L. They did the new post. Seller recommend.
Good, but for some reason they turned out to be small, although the same size had been ordered and perfectly measured the villages, and the second ones were ordered, turned out to be smaller.
Bad, doesn’t fit right. Weird texture.
The order is as expected and I will already find the moment to use it but while I will keep it saved.
I like the design but I don't think I asked for the right measure, although the type of fabric I don't like much either but it is nice
Blouse and pants different fabrics
I bought size "S" for my 10-year-old daughter (she is 1.35 m) and it was perfect as an oversize. She was fascinated.
Very beautiful thank you very much ❤️
Beautiful but for being m expected that f8casse wider
Very cute and has all the accessories, I loved it
just as described. fits perfect. daughter loves it!
Small size my very beautiful
The product is good, garnoi. Daughter is hitched
It is better to take a size above because it size small