We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Thank you, the product is excellent, the store is reliable.
All according to the description, I will buy again, store recommended.
I have already asked for several measures are very parents
Not happy with my achatet arrived with the whole deteriorate see photos can not even be used
Fast delivery in 14 days. The bags seem very solid. However, they will be too small for what I have planned. I have to buy a bigger one now. Thank you and I recommend.
A bag. I don't know what I'm saying, ale everything is on the photo
I liked it very much. Soft silicone feels good, easy to clean
The goods received super quickly, 10 days after purchase. I buy these packages from this store already. Vegetables and fruits in the bag are stored much better than without nothing. I already have all sizes, and re-ordered the largest ones. Thanks to the seller.
The bags are good, so far I can't say anything about how the products will be stored in them, while I loaded the Greens and a piece of started cheese. Then I'll write it back. In the meantime, I recommend the product and the store.
Great storage bags, I'll see how they behave further. The castle is dense and poured broth for storage, does not leak.
Like these packages very much, I order 2 times, convenient for the refrigerator
as usual perfect, this is the 2nd time im buying them. they are VERY good for sorting around 500g of meat in bags and freeze them. ( buy in bunch, cut up in 500g pieces and freeze in each bag, works AMAZING)
Very accurate, I really like the silicone texture! Can’t wait to try them.
It is not the first time that I buy this product, this time I bought the largest ones. They are a bit expensive and somewhat complicated to clean but they are worth it.
Third time ordering from store excellent as always thank you love the product
Good airtight closure of the bag. Easy to use and soft texture.