We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Delivery ntitido, let's test
Fulfills its function
Well received order,
Excellent material
It agrees with the description, it looks good material, I am very satisfied with the purchase, good finishes.
Thank you very much, same as the description, arrived just in time for rainy season️.
The price is good. In Korea, the basic 10,000 won... This is... Hull ..
Excellent product. The description is as indicated. Serves for various sizes of backpack. Happy with the purchase.Percent recommended.
Thanks
It's just how the publication describes it, it's useful, the only thing I don't like is that I arrived after the delivery date and even if I tried to contact the parcel they never answered the messages or the phones, I was already in the process of being reimbursed, when finally they sent.
bien
Came for 35 liters. Fit the backpack. Perhaps, if I change to a larger one, it will also be worn. Sewn of course not so hot. Does not get wet, the water rolls off. Can be taken.
I liked it a lot. It suits my backpack super well and looks sturdy and good material.
When trying on empty backpacks holds up well. It remains to check for full ones and when walking, they will not slide.
Pleased with the item, arrived quickly too and very accurate
Worked well, and the size is enough for any bag
looks good. I haven't used it in the rain yet
Delivered to Maldives within 2 weeks & absolutely superb item. Well recommend
looks good, haven't try yet