We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Amazing service and postage! Arrived in 10 days! Perfect condition checked and verified on xiaomi website official global ROM. Waiting for HyperOS until next year Q1. Very excited to use this phone and it's features I will recommend this store and service to everyone who love poco and xiaomi phones! Thank you so much! Happy buying!
Sellers communication was fine.
stores communication was fine.
just took long time to come to UK
All super. For power supply before buying vidpovilly. Goods to Ukraine for the first time through the calendar
The phone is excellent and easy to set up. My only disappointment was receiving a 2 pin European plug and not a 3 pin UK plug.
merci
excellent phone,wonderful store, recommend.
Washed... how can it be without him (. Kept 10 + days.
Bon prodart
All right. I was taxed at R$ 175, so it was worth the purchase. Thank you. Thank you.
I take a long time
I bought two smartphones but unfortunately only one arrived.
The mobile phone arrived very well packed, protected and sealed, at first all right, only the store could have declared about 60 or 70 USD, because I paid $585,00 import tax. In addition, the cell phone is great, and the seller was very attentive.
All products are being taxed, I was taxed 513,00 even the product being declared at 55,56 dollars, the bandits are in power.
Very good cell phone, processor, memory and cameras above average. The cost benefit of this cell phone is one of the best at the moment. The store was extremely quick to ship, arrived very well packed. It took about 40 days to arrive on PE reef. From China to Brazil it was about 3 days, the rest of the time to arrive at my house. I was taxed at R$ 500,00, however I bought 2 separately, and the other was taxed at R$ 120,00. So on average it was just over R$ 300,00 per cell phone. I was already prepared for the fee and also to wait for the time it was, so for me it was excellent the purchase. Researching here in Brazil would still be more expensive.
I like it and I will keep buying it, although I was sad that I bought the Pago in white color, the store spent 1 week to ship and still sent the black, however I was happy that he declared a way and value to pass the customs that he taxed in 125,00 only
The goods received, unfortunately with a delay of 24 hours. The box is sealed, packed additionally to prevent damage. Satisfied with the phone.
Excellent phone was brought by courier to Moscow in five days, thank you,You are the best, very satisfied your regular customer
As described... Super!!! Top level shipping *****
Everything is fine, delivered quickly, you can order!
Delivered very fast, in 5 days, the phone is super
The phone is great. Securely packed, whole. By courier delivered on time. The store thanks for the discount!!!!