We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Instead of a blue box, a second pink one arrived... It's unpleasant... But the whole product is cool, arrived in 9 days
Excellent, everything arrived very well packaged, as it is in the description, and it arrived much earlier than expected, it 100% recommended a lot of grace.
It is the second time I buy from this store, it does not disappoint
I like it, but price is bit too high in my opinion
Very useful product for the space I wanted to cover. Easy to assemble. A lot of variety of measures.
The little box is nice and easy to assemble, just a little small for what I thought Ndjdjd, the shipping was fast everything very well thank you!!
They come very well packed, they are exactly the same as the description.
It is perfect although something péqueña I thought it would be a little bigger but it works for me
The box is great, it only came with a defect on one side, but otherwise super happy with the purchase.
Very cute, I’m gonna use it to store some small plushies :D
Cute real, note שהקטן really small suitable for pencils small colorful Ikea one can see in the picture, it's fast
The product is as described, it was well protected (but I forgot to take a photo of it) and it is very useful and beautiful, I recommend it.
well packaged, arrived within 10 days and exactly as described. i love it <3
Arrived in 3 Weeks and very well packaged, I would order it again
Perfect as I wanted!!! To store my cable inI recommendDelivery in about 12 days
i love it perfect size for my tarot decks and keep them together
It is very good product, good material and serves. It takes time to arrive but it is worth it