We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Very father, suitable size to bring in your bag or shirt bag, now to try it, thank you ...... I arrived well and before time.
Small as described, I already tried it and if it helps to eliminate the taste of tobacco a little
I use with one hiter and it still works perfect add a little water and it's perfect appreciate it ill look into the shop and purchase again
works very good, it doesn't leak while moving but you have to empty it before putting it in your pocket. it gets dirty fast. so get pipe cleaners and alcohol
It is practical and does its function, for its price is very good. 10/10
works great exactly as described and got here very early
Very beautiful delivery on time functional I would order it again
The product came nicely packaged, it works well. I received the shipment earlier, well done and thank you
Accurate, decorative and functional description, well packaged, I would buy it again, I recommend it.
Functional, same as the image, fulfills its function very well
It's very pretty, just the size wasn't what I expected, I thought it would be bigger. Works very well!
Ameeeeeee✨It is small but powerful and that is why you also have to wash it after using it
i'm satisfied, it's really nice, it got here quickly too
It is small, but it is very good and fulfills its function. The cigarette flavor is not so strong and the impurity stays inside the container. Haunted!