We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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so so happy with the product..... genuine seller and very fast
Top
Fake I'll do it well. Please don't buy such a fake.
Awesome product and will purchase again. super fast delivery
Well, good product. I bought it for a gift and he loved it.
Very good the headset.
Amazing product!
always a perfect package and outstanding delivery time. 8 days after purchase I received. this is the 5th package I've ordered from this seller. perfect every time. thank you Ken Zhang!
good A++
Fake.
Rich in complex, gift format packaging, garnus sound, garnus viglyad!
i receive everything in good condition, its just that i dont get the case the one i point in the picture
The sound is very low for me. I have tried to press them down the ear to try and hear louder sound and good bass... They do look nice though, but overall I am not impressed
Excellent, as published
The shipment came not so fast and long walks are not so good
The connection sound is different from the original and this "Bluetooth mod conectid" with a Chinese accent is sorrow
If these are fakes they are some of the best fakes I've ever had.
a bit bigger than expected, but they're ok
"original"? Yeah no You get what you pay for. Definitely not real jbl's
The volume is very low compared to normal
Both earbuds were not in the box
I'm not on time
Perfect as per the photo, excellent workmanship.
Very good
Bad microphones, I can hardly be heard