We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Very nice
Please your help to manage the refund because the tax office has seized it due to unreadability of the package, improve the product ID at the time of shipping.
All good in the equipment, such a reason l la.info, only that in customs they charge you when they send you a telephone team, and they take too long to pass it to parcel, you pay a little more for customs
The order took too long to arrive and could not be actual tracking for delivery. Stayed in "leaving the country region *
Excellent device, took a long time to arrive, I was taxed
arrived in a week! A MONTH sooner than projected. very happy with that, and the phone is incredible value for money itself
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Phone Global version delivery to Ukraine in Lions is something, 1.5 months to wait. + 1950 UAH. Customs Fees. With the box, the phone does not work well. The charging speed of the charger in 120w from 0- 100% 20 minutes is very convenient.
The cell phone never arrived, 3 months passed and never arrived and the store did not give information to track the order. Very bad service. I am in the process of claiming my money back. I hope I have no inconvenience with the return of my money.
thankssssssssss
According to announcement, top device, I was taxed at $530, it took 35 days, night camera a top..ca 0 /100% in 30 min
Very serious store. Fast delivery in Japan. I recommend.
Received with thanks.
it exceeds my expectations
Product corresponding to description, very good cell phone even, show, everything came right, well packed, well protected. Working perfectly, all right. Thanks to the store and store.
Super Machine. Very satisfied. Delivery to Moldova in 2 weeks. I recommend the store.
Excellent phone. Came very well packed. arrived fast to Brazil, delivery in a month right. Was posted on 04/07/23 and was delivered on 04/08/23. Wonderful phone. Excellent vendor.
Excellent well done to the store!
Ótimo produced
Super phone and super fast delivery
It came earlier than the scheduled delivery day and is good ^ ^
Phone Super