We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
The goods correspond to the description, praise to the store.
Great store fast shipping, store responds to messages quickly
I'm about to unbox it and see how the phone works. otherwise, the store processed and shipped the item quickly.
The product arrived in perfect condition. The delay was in customs clearance, but it was delivered everything correctly.
The store is excellent! Posted quickly, the headache was when he arrived in Brazil at customs that was stopped for more than 30 days, for them to tax, but God blessed and paid only 181.00 fee after payment was released after 9 days, and then with 10 more days was delivered.
Top product, worth every penny. Well packed. Fast charging 15 minutes 100%. Very fast. Very attentive store. I bought June 29, posted July 08. Arrived in Curitiba br on July 12, then I chipped. Went to customs inspection on August 1 and generated a ticket of August 8. I was taxed in 60%. I paid R$ 584,90 tax plus R$ 15 head on. Released on August 10 and I received in Goiás on August 18. With the current federal government is matter bone. More money for class of the "L".
Unfortunately I didn't receive my cell phone, the store sent super fast the arrival in Brazil was average but when the delay started due to customs inspection, I was taxed in 132,00 the total and a week later it was sent to the appearance of Goiás, and then they never handed me my device. Clown this post office service and I want to know how I'm going to get my 132,00 back.
First of all, it is in qayda. Problematic heçnə yoxdu. 15 Gün was cracked.
I was taxed at $605,00. Shipping 22/06/23, arrived in 09/08/2023. Total> 1.259,93 + 605,00 = R$ 1.864,93
Everything I needed I found in this smartphone. Very beautiful. I recommend
Great cell phone, it took 5/6 days to arrive in Brazil, since then it was 40 days of waiting to arrive, beautiful cell phone
Great product Super recommend as always Xiaomi never lets wish the only problem is with regards to delivery, the store posted the product on 09/06/23 and came to my residence 28/07/23 and I was still taxed at $132,00 but still pays off
came earlier than expected, this is also the second time I'm buying stuff from this store. Fully recommend
The phone went to Ukraine for 36 days, taking into account the fact that he stayed at customs for 15 days. Paid 860 UAH customs fee in addition upon receipt by mail. Phone satisfied, thank you, recommended store
Perfect.
Product delivered as AD, came well protected. R$ 260 fee
Excellent cell phone, incredible cost benefit. Even though it was taxed at R$ 158,76 R$ 15,85 of postal services, it was worth the final value of the product, as it has no equal to that in BR. And can trust that this model is the real Chinese global with active NFC and 120W charger, some models that are sold in BR is the Indian version that does not have these features that are only in Chinese.
The store must have shipped the product by ship, it took a long time to get to Brazil. I was hit twice in Curitiba at customs in 198.00 federal tax and here in Paraíba 112.00 state tax
I paid 1400 Goias parents was caught! I paid to release 601,00 2100, it took a long time to release, total time almost 2 Meis, when everything arrived OK store good, (customs is bad)!
The phone is great as the specifications, the problem is in Brazil with these absurd fees and the time to release from customs extremely time-consuming! I was taxed on real 612, whoever is going to buy prepare your pocket!!! But also the store is declaring 40 dollar obvious that the fee would be big.
I love the product very much. I bought 8GB ram version and 256GB storage and it is super good. The camera is very good, take photos in high definition. It arrived in Peru for more than a month, I would have liked it to be sent faster. I highly recommend to the store, but I would like them to offer screen saver for the cell phone.
Excellent Device, very well attended, perfect store, I will already buy another one, I recommend
Seller sent the order very fast with 1 day, shipping company procedure in China was quick but the delay was when it arrived in Brazil it was stopped almost 30 days at Brazil customs I was taxed in 417 but still worth the cost benefit, cell phone very good, I'm testing still but it's exceeding expectations, I recommend it.
The phone was sent very fast by the store, the problem was in Brazil, I waited more than 30 days to be delivered, I was taxed 133,00
Arrived well before the scheduled date, perfect cell phone, I was taxed with 200 Kings and it took a while to get out of customs, so it is worth buying