We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Very good great acquisition.
Method is the charging micro USB model Old and Type C, addition came with no outside cover.
I have not received my order, I have already requested refund
Everything is normal, the bodies for their grandmother are fire, the charge vihid is more than the old one, and so the time was renewed to the 14th edition of the Android.
The charger is from the old model.
Daughter
Daughter
Daughter
Great cost benefit has a great configuration for the price and although it was taxed at 185r $ It was very worthwhile, as it would not find a national with the same specifications for that price... Very good
They don't want to refund me
As described, good packaging, all sealed. For gift
Daughter
Super recommend
Daughter
Charging not Taip
Daughter
Daughter
Absurd, I did not receive the product. Had a tax rate, I filed a complaint because the rate was too high. And I put it back to return the device to receive the chargeback and they finished it. Without receiving the device and without receiving the refund! Neglect! I only scored the stars so I could send the comment! Terrible service.
I have not received my order I want my total rebolco
Thankyou
Perfect, very good, loved
Product arrived in perfect condition. Very good smartphone. Attentive store, despite the delay in shipping. Unfortunately the Brazilian rates went further, R$ 531,00. The final amount was not worth it.
The store is horrible it takes too long to answer and another he declared 60 dollars I was taxed in 531,00 reais could have declared 40 dollars apart from that the cell phone is great it took to arrive because the post office in Brazil is a feck.
Great for value.