We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The phone is great, only 14 euros customs but problem for Xiaomi Earphones 2 Basic, only one of the 2 Earphones works, the led of the earphone on the left does not want to turn it on impossible to make it work.
Time. Be exact or lower the price.
Great product. Even better if I hadn't been taxed in 620,00. Be prepared to pay the tax.
The order arrived correctly, however it took a long time beyond the deadline! And on top of that I was taxed at 615 $ I already expected a fee, bad not that high! I finally paid and the device came out for the same price as buying here in Brazil, less bad, bad I would not buy again not because of the store but because our government is charging absurd orders!
I bought the Well X 5 Pro was stolen at the Post Office I asked for the refund is processing more than four days until now I have never received it yet
All by hour, no money, no wrinkled packing
In the ad it says "VAT included" and it is a lie, when you arrive in Spain you will have to pay the VAT again, the store did not do the customs procedure and kept the amount equivalent to the VAT. A hoax, buy elsewhere.
Perfect image .. Unfortunately I was taxed at 600 $, because the store declared a very high value ..
Arrived super fast in Brazil but the Post Office in Brazil is a shit took more than 40 days to arrive at my residence!
It took 1 month, and I was taxed in real 150, everything arrived OK!!
I made the purchase day 17/04, store sent fast the problem was the arrival in Brazil, the day 27/04 arrived in Brazil, there started the saga, nothing to update the status on the Post Office website, after 1 month Updated from received in Brazil for customs inspection, 1 more month has passed, Updated to the "blessed" 617 fee, I made the payment and almost 3 months that arrived in Brazil, I received today, live the Brazilian bureaucracy, the cell phone looks great, but only the use of everyday will tell.
The device is very good I am very pleased store sent it all right, thank you very much!
Very good cell phone, came exactly as in the discretion of the product. Seller fast shipping. In 8 days arrived here in Brazil. unfortunately stopped at customs and stayed there for about 30 days, and I was taxed at R$ 516,00 reais Brazilians. To make OQ NEH. But I really liked the device.
Arrived a lot by taking the time that it was at customs the Post was delayed to notify to make the payment of the tax
Perfect cell phone, taking away the fact that the recipe takes almost 30 days to release the product the rest was all right.
Beautiful perfect cell phone, taxed in 335… Brazil Post Office is a shame more than anything OK
Very good phone, surprised me, ratchet fast and even using enough battery lasts around 24 HS or more! Came fast, took a whole 35 days. I just don't know how much the guarantee if you need it, because it came without the invoice, I can see it with the store!
The product arrived well packed, it is new, it is the color I ordered, everything looks great now to try the equipment. If you live in Mexico you will have to pay an import 19% tax approximately 1200 pesos and expenses for 49 pesos, but email from Mexico will not release your package.
The goods have been flocked by two people and have not been rejected. For good they turned the penny.
Very good device, it took about 45 days to arrive. I was taxed at R$ 595,00. even so the device was $135,00 as buying in Brazil. I didn't buy it to resell.
I have not received the goods in customs for 2 months, I have asked for my refund and until now I have not been refunded.
Excellent phone fast shipping but I asked for your charger and they didn't send it to me
It is beautiful, very fast, compared to iPhone or even more, perfect.
Seller sent very fast. Was stopped for 40 days in Curitiba. I was taxed in 617,00. A whole two months to receive. Top cell phone. Very satisfied.
With fast delivery I received there was no tariff and I am very satisfied.